Dashboard > Dashboard Guide > Groups


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Parents and Students can subscribe to Groups in order to receive Messages, see calendar events, and access links and other content relevant to a students activities at school. Many kinds of Groups are possible, and they are listed on the Groups screen of the app in the following categories:

Staff Only

Staff Only Groups are not visible to parents and students. You must be signed in with a Staff account to subscribe.

If you have a community member (e.g. coach) with Dashboard access, you can exclude them from staff groups.

All Staff

Staff cannot opt-out of this group. This is used for contacting all staff.

Change / Add / Remove

Add Group

To add a group, click Add class/group.

Name and Category are the only required fields. Short Name is used in notifications and on the calendar.

The only difference between a Class and a Group is Category. The Category field specifies the subsection heading it will appear under on the Classes or Groups screens.

Change Group

For each group that needs changes, just click on it under Classes/Groups. After you click Save, users will see your changes the next time the app is opened.

To allow an instructor to send messages or set up a calendar for this Group, you have to add them under Permissions (click the blue Permissions bar to expand and show this section).

If you want students to find any links under this group in the app, you have to add them in the Links section. For example, typically each class or group has a link to email the instructor.

You can also set up Connections for each group.

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Remove Group

To remove a group (or groups), you have to select them in the Classes/Groups list and then select Remove from the menu in the bottom left.

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Staff with Instructor level access can only send Messages, update Calendars, or update app content for a Class or Group if they are listed under Permissions for that Class or Group.

If you add a class or a club, you should add the teacher to the list here. (You may also want to add an email link, like mailto:[email protected] - see the next section.)

When you import Classes, usually the teacher's permissions will be set automatically. In that case you'll see the teacher listed here.

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Links and Documents

You'll need to input the following information

External URL

You can link to a web page, online video, app, and more.

Copy and paste the link from your browser's address bar. You must include the https:// portion of the link.

If you leave the Needs webpage navigation? option as Default, the app will decide automatically how to open the link. Alternatively, you can choose one of these options:


You can upload an image, PDF file, audio file, or video.

Read our advice regarding PDF files and documents: Documents


You can create a document here. If the content already exists in a Word document, you can copy and paste into the Editor. Then, check for any formatting issues.


Enter a phone number. The app will use this to initiate a call when the link is tapped. Do not include any spaces. Do not include an extension or any other text. e.g. (888)277-5705, +18882775705, or 888-277-5705.

We recommend entering the phone number in the Subtitle field as well, so that the user can see this information.


Enter a valid email address. The app will launch the email app when this is tapped.

We recommend entering the email address in the Subtitle field as well, so that the user can see this information.


If you have lots of links, you can organize them into submenus. For example, you could use a submenu for a Student Handbook with multiple sections, or for multiple programs or schools.

After you add a Submenu link and click Save, an Edit button will appear so you can create additional links under the new submenu.

More information:

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If you are currently sharing information via email, social media, or a website, you may be able to link that to the app, and your emails or posts can automatically go out as app notifications as well.

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Click the Subscribers button (top right) for the Subscribers page.

On the Subscribers page, you can see which app users and staff are subscribed to a class or group (i.e. who will receive messages etc.). If your app supports it, users may subscribe and unsubscribe themselves. If you don't want to count on users to subscribe themselves, you may want to subscribe them here.

If you grant permission for a class or group to an Instructor, we will automatically add them to Subscribers for you so that they can see what messages are going to their class or group.

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Import Subscribers

If you are importing user accounts then it is also possible to automatically subscribe users to existing school or grade groups or classes.

First create a group, and then set the Course Code field to the unique code or number that your SIS uses to identify the school or grade. (If more than one code should map to one group then you can list multiple codes separated by commas.)

Run the user import (contact support for assistance to get started with this), and confirm that users are subscribed to the group as required.

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